Automotive Service Advisor: Growth and Discounts

Automotive World; Berkeley (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Collaborative environment

Employee discounts

Job summary

Berkeley Minicar, an independently owned auto shop serving the East Bay Area, Berkeley community for over 40 years, is seeking an Automotive Service Advisor. Join a team that values customer service and automotive expertise in a bustling East Bay location.

Responsibilities include greeting customers, assessing service needs, coordinating repairs with skilled technicians, and educating customers on options and pricing.

Qualifications

• Experience as automotive service advisor or similar preferred.
• Strong knowledge of Honda, Acura, Toyota, and Lexus vehicles.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Commitment to delivering exceptional customer service.

Responsibilities

• Greet customers and assess their automotive service needs.
• Listen attentively to customer concerns and provide accurate diagnosis and service recommendations.
• Coordinate with our skilled technicians to ensure timely and efficient repairs and maintenance.
• Educate customers about service options, pricing, and vehicle maintenance schedules.
• Maintain clear and concise communication with customers throughout the service process.

Skills

Customer service

Communication

Automotive knowledge

Team coordination

Fast-paced

Job description

Berkeley Minicar, an independently owned auto shop serving the East Bay Area, Berkeley community for over 40 years, is seeking an Automotive Service Advisor. Join a team that values customer service and automotive expertise in a bustling East Bay location.

Responsibilities include greeting customers, assessing service needs, coordinating repairs with skilled technicians, and educating customers on options and pricing.