Auto Repair Service Advisor - Growth & Benefits

ROBERT HAHNS AUTOMOTIVE

Sutter Creek (CA)

On-site

USD 45,000 - 67,000

Full time

14 days+

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Benefits offered by this job

Bonus structure

Company parties

Education assistance

PTO

Growth opportunities

Health, dental, and vision insurance

HSA/FSA

Life insurance

Short- and long-term disability

Uniforms

Employee assistance program

Simple IRA w/company match

Job summary

Robert Hahn's Automotive, Inc. in Sutter Creek, CA is seeking a full-time Auto Repair Service Advisor. You will be the primary customer liaison, listen to concerns, explain repairs, and help customers decide on the best course for their vehicles.

The role requires 5+ years in automotive service advising, familiarity with shop management software, and a strong knowledge of parts and repair processes. Join a busy shop offering growth opportunities and a solid benefits package.

Qualifications

5+ years of automotive service advisor experience.
Computer and automotive shop management software experience.
Strong knowledge of automotive parts and repair processes.
Excellent customer service and communication skills.
Ability to manage multiple customers and repair orders simultaneously.
Able to remain calm under pressure.
Able to make well-informed decisions in a fast-paced environment.
Able to work closely with customers, technicians, and management.
Honest, professional, and dependable.
Friendly, outgoing personality.
Strong follow-through.
Highly organized and detail-oriented.

Responsibilities

Act as the primary point of contact for customers throughout their repair experience.
Listen to customers' concerns and explain repair recommendations clearly.
Help customers make informed decisions about their vehicles.
Coordinate multiple repair orders and communicate with technicians and management.
Ensure customers receive honest, accurate information and great service.