Service Advisor Auto Repair Shop

Automotive World; Berkeley (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Collaborative environment

Employee discounts

Job summary

Berkeley Minicar, an independently owned auto shop serving the East Bay Area, Berkeley community for over 40 years, is seeking an Automotive Service Advisor. Join a team that values customer service and automotive expertise in a bustling East Bay location.

Responsibilities include greeting customers, assessing service needs, coordinating repairs with skilled technicians, and educating customers on options and pricing.

Qualifications

• Experience as automotive service advisor or similar preferred.
• Strong knowledge of Honda, Acura, Toyota, and Lexus vehicles.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Commitment to delivering exceptional customer service.

Responsibilities

• Greet customers and assess their automotive service needs.
• Listen attentively to customer concerns and provide accurate diagnosis and service recommendations.
• Coordinate with our skilled technicians to ensure timely and efficient repairs and maintenance.
• Educate customers about service options, pricing, and vehicle maintenance schedules.
• Maintain clear and concise communication with customers throughout the service process.

Skills

Customer service

Communication

Automotive knowledge

Team coordination

Fast-paced

Job description

Benefits:

• Competitive salary based on experience and qualifications.
• Opportunities for career growth and advancement within our established organization.
• Collaborative and supportive work environment with a focus on teamwork and success.
• Employee discounts on automotive services and parts.

Join Our Team as an Automotive Service Advisor!

Are you passionate about automobiles and customer service? Do you thrive in a dynamic environment where your expertise and communication skills make a real difference? If so, we want you to join our team at Berkeley Minicar, an independently owned auto shop serving the East Bay Area, Berkeley community for over 40 years.

Position: Automotive Service Advisor

Location: East Bay Area, Berkeley

Why Choose Us?

• Established for over 40 years, we boast a legacy of excellence and trust in the automotive service industry.
• Our commitment to customer satisfaction has earned us an outstanding 4.9-star rating on Google.
• We specialize in servicing Honda, Acura, Toyota, and Lexus vehicles, providing expertise and quality care unmatched in the area.

Responsibilities:

• Greet customers and assess their automotive service needs.
• Listen attentively to customer concerns and provide accurate diagnosis and service recommendations.
• Coordinate with our skilled technicians to ensure timely and efficient repairs and maintenance.
• Educate customers about service options, pricing, and vehicle maintenance schedules.
• Maintain clear and concise communication with customers throughout the service process.

Requirements:

• Previous experience as an automotive service advisor or similar role preferred.
• Strong knowledge of Honda, Acura, Toyota, and Lexus vehicles.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Dedication to delivering exceptional customer service experiences.

If you're ready to take your automotive service career to the next level and become part of a respected and trusted team, we want to hear from you!

Berkeley Minicar is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest in joining our team and will contact those selected for further consideration.

Join us and be part of our commitment to excellence in automotive service!