Automotive Service Advisor- $23-27/hr

Promotive; Applegate (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance after 90 days

Paid holidays

Hands-on training and mentorship

Job summary

Promotive in Applegate, CA is hiring an Automotive Service Advisor to greet customers, understand concerns, and guide repairs. You will communicate clearly with technicians and customers, ensuring updates are provided throughout the process.

The role emphasizes hands-on training, mentorship, and a Monday–Friday schedule with no weekends, offering steady hours and growth within a trusted local shop.

Qualifications

• Previous customer service experience is a plus.
• 2 years minimum of Service Advisory experience.
• Strong communication and interpersonal skills.
• Ability to organize tasks and manage multiple customer needs.
• Willingness to learn shop processes and participate in training.
• Dependable follow-through and professional customer communication.
• Ability to work collaboratively with technicians and other team members.

Responsibilities

• Greet customers and provide attentive service from check-in through vehicle pickup.
• Listen to customer concerns and communicate them clearly to technicians.
• Explain repair recommendations in an honest, easy-to-understand manner.
• Keep customers informed throughout the repair process.
• Coordinate with technicians to help repairs stay on schedule.
• Learn shop processes and develop your Service Advisor skills through ongoing training.

Skills

Customer service

Communication

Interpersonal skills

Organization

Training willingness

Teamwork

Professional communication

Job description

Location: Applegate, CA
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay Rate: $23–$27 per hour, depending on experience
Pay Type: Hourly

We are seeking an Automotive Service Advisor for our client in Applegate, CA. This established automotive repair shop offers $23–$27 per hour, hands-on training, and a Monday–Friday schedule with no weekends.

Whether you have Service Advisor experience or are ready to move into your first advisor role, this opportunity offers mentorship and support. Join a team that has served its community for decades and builds customer trust through honest recommendations, education, and quality service.

Key Responsibilities

• Greet customers and provide attentive service from check-in through vehicle pickup.
• Listen to customer concerns and communicate them clearly to technicians.
• Explain repair recommendations in an honest, easy-to-understand manner.
• Keep customers informed throughout the repair process.
• Coordinate with technicians to help repairs stay on schedule.
• Learn shop processes and develop your Service Advisor skills through ongoing training.

Qualifications

• Previous customer service experience is a plus
• 2 years minimum of Service Advisory expeirence.
• Strong communication and interpersonal skills.
• Ability to organize tasks and manage multiple customer needs.
• Willingness to learn shop processes and participate in training.
• Dependable follow-through and professional customer communication.
• Ability to work collaboratively with technicians and other team members.

Compensation & Benefits

• Stable hourly pay of $23–$27 per hour, depending on experience.
• Health insurance after 90 days.
• Paid holidays.
• Hands-on training, mentorship, and ongoing development.

Why Work Here

Build your career with a shop that puts customers first. The team focuses on explaining needed repairs clearly and helping customers make informed decisions.

Work alongside experienced professionals who value integrity, teamwork, and supportive training. A consistent weekday schedule gives you time outside the shop while you develop your automotive service career.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.