Automotive Service Advisor | Growth and Benefits

Freedomfordusa; Bohemia (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Employer Match

Paid Holidays

Employee Purchase Program

Referral Programs

Perks & Discount Program

Monthly Employee Celebrations

Paid Manufacturer Training

Company-Supplied Uniforms

Job summary

Generation Kia in Bohemia, NY seeks an Automotive Service Advisor to bridge customers and the service team. You will gather vehicle data, write repair orders, inspect vehicles, and coordinate repairs with technicians and parts. Strong communication and customer service are essential.

The role requires a solid automotive knowledge base, familiarity with service approvals, and the ability to provide transparent cost estimates while keeping customers informed throughout the day.

Qualifications

• Previous Automotive Service Advisor or Service Writer experience preferred.
• Kia experience is a plus; Tekion experience is a plus.
• Available to work Saturdays.

Responsibilities

• Greet customers and obtain vehicle information for the repair order.
• Write up problems and conduct a preliminary vehicle inspection.
• Test drive as needed and reference service history for assessment.
• Provide clear service recommendations and written cost estimates.
• Maintain communication with dispatch, technicians, and parts for workflow.
• Obtain customer authorization and signatures on repair orders.
• Keep customers informed of progress and changes to estimates.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Detail-oriented

Problem-solving

Kia experience

Availability on Saturdays

Tools

Tekion

DMS

MS Office

Job description

Generation Kia in Bohemia, NY seeks an Automotive Service Advisor to bridge customers and the service team. You will gather vehicle data, write repair orders, inspect vehicles, and coordinate repairs with technicians and parts. Strong communication and customer service are essential.

The role requires a solid automotive knowledge base, familiarity with service approvals, and the ability to provide transparent cost estimates while keeping customers informed throughout the day.