Automotive Service Advisor - Growth, 401K & Benefits

Crain Buick GMC of Springdale; Douglas Corner (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K with match

Health, dental, vision Insurance

Promote from within

Job summary

Crain Buick GMC of Springdale is seeking a Service Advisor to help customers by providing product and service information and resolving technical issues. You will handle inquiries, provide details on products and services, and ensure accurate documentation of interactions.

The role emphasizes customer service, problem solving, and teamwork across Arkansas' largest family-owned dealer group, with strong benefits and growth opportunities.

Qualifications

• Previous experience in customer service, sales, or related fields is a plus.
• Strong communication and interpersonal skills.
• Ability to build rapport with clients.
• Ability to prioritize and multitask effectively.
• Positive and professional demeanor.

Responsibilities

• Assist customers by providing product and service information.
• Troubleshoot and resolve customer inquiries and issues.
• Document interactions and maintain customer records.
• Develop and maintain knowledge of Crain Automotive products and services.
• Promote from within; opportunities across several dealerships statewide.

Skills

Customer service

Sales

Communication skills

Multitasking

Rapport building

Job description

Crain Buick GMC of Springdale is seeking a Service Advisor to help customers by providing product and service information and resolving technical issues. You will handle inquiries, provide details on products and services, and ensure accurate documentation of interactions.

The role emphasizes customer service, problem solving, and teamwork across Arkansas' largest family-owned dealer group, with strong benefits and growth opportunities.