Auto Service Advisor — Growth, Benefits & 401K

Crain Automotive Holdings, LLC; Fort Smith (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401K

Health, Dental & Vision Insurance

Life Insurance

Job summary

Crain Automotive Team in Arkansas is seeking a Service Advisor to assist customers by sharing product and service information and resolving technical issues. You will handle inquiries, relay recommendations, and support the service team.

Key qualifications include customer service experience, strong communication, and the ability to multitask. The company offers industry-leading benefits including 401K, comprehensive health coverage, and opportunities for advancement across statewide dealerships.

Qualifications

• Experience in customer service or sales preferred.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive, professional demeanor.
• Excellent written and verbal communication.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Develop and maintain knowledge base of the evolving products and services.

Skills

Technical

Rapport-building

Communication

Customer service

Multi-tasking

Service advisor

Troubleshooting

Detail-oriented

Auto repair knowledge

Job description

Crain Automotive Team in Arkansas is seeking a Service Advisor to assist customers by sharing product and service information and resolving technical issues. You will handle inquiries, relay recommendations, and support the service team.

Key qualifications include customer service experience, strong communication, and the ability to multitask. The company offers industry-leading benefits including 401K, comprehensive health coverage, and opportunities for advancement across statewide dealerships.