Auto Service Advisor — Career Growth & 401K Benefits

Crain Buick GMC of Springdale; Fort Smith (AR); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K

Life Insurance

Job summary

Crain Buick GMC of Springdale is seeking a Service Advisor to join our automotive team. You will assist customers by providing product and service information and resolving technical issues, ensuring a smooth service experience.

The role emphasizes customer service, problem solving, and accurate record keeping, with opportunities for growth across our Northwest Arkansas dealership network. You will develop knowledge of evolving services, troubleshoot effectively, and communicate clearly with

Qualifications

• Experience in customer service or sales preferred.
• Ability to build rapport with clients.
• Strong communication and multitasking skills.
• Knowledge of automotive services is a plus.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Develop and maintain knowledge base of products and services.

Skills

Technical

Build Rapport

Communication

Customer Service

Multi-Tasking

Service Advisor

Troubleshooting

Detail Oriented

Auto Repair Knowledge

Job description

Crain Buick GMC of Springdale is seeking a Service Advisor to join our automotive team. You will assist customers by providing product and service information and resolving technical issues, ensuring a smooth service experience.

The role emphasizes customer service, problem solving, and accurate record keeping, with opportunities for growth across our Northwest Arkansas dealership network. You will develop knowledge of evolving services, troubleshoot effectively, and communicate clearly with