Automotive Service Advisor: Growth, Excellence & Benefits

Penske Automotive Group; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care options

401k with company match

Training and career growth

Teamwork culture

Job summary

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking a Service Advisor to join the team and deliver outstanding customer experiences in a fast-paced automotive service environment.

The role focuses on coordinating service appointments, reviewing vehicle history, and communicating accurate maintenance estimates to customers, helping to drive satisfaction and loyalty.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.
• Commitment to delivering world-class service throughout the ownership journey.

Responsibilities

• Schedule appointments and coordinate service with customers.
• Review service history and communicate needs and estimates to customers.
• Provide accurate cost estimates and explain maintenance requirements to customers.

Skills

Customer service

Communication

Teamwork

Organizational skills

Positive attitude

Job description

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking a Service Advisor to join the team and deliver outstanding customer experiences in a fast-paced automotive service environment.

The role focuses on coordinating service appointments, reviewing vehicle history, and communicating accurate maintenance estimates to customers, helping to drive satisfaction and loyalty.