Automotive Service Advisor — Flexible Schedule & Growth

jsnautorepair.com; Port Charlotte (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

JSN Auto Repair in Port Charlotte, FL is seeking an experienced Service Advisor to provide an outstanding customer experience, document vehicle issues, and present maintenance recommendations.

You will work closely with technicians, prepare estimates, explain repairs and timelines, and help grow sales while maintaining high customer satisfaction. This is an in-person role with competitive pay and benefits.

Qualifications

• Proven experience as a Service Advisor in an automotive setting.
• Strong customer-service and communication skills.
• Ability to explain automotive repairs clearly to customers.
• Excellent organizational and time-management abilities.
• Proficient with shop management software and computers.
• ASE certifications are a plus.

Responsibilities

• Greet customers and provide a professional, friendly experience.
• Document vehicle problems accurately based on customer input.
• Recommend maintenance and repairs based on technician findings.
• Prepare and present estimates to customers.
• Explain repairs, pricing, and timelines clearly.
• Coordinate with technicians to ensure efficient repairs.
• Keep customers updated during the repair process.
• Build long-term relationships and trust with customers.

Skills

Customer service

Communication

Explain repairs clearly

Organizational skills

Time management

Computer skills

Education

ASE certification (nice to have)

Tools

Shop management software

Job description

JSN Auto Repair in Port Charlotte, FL is seeking an experienced Service Advisor to provide an outstanding customer experience, document vehicle issues, and present maintenance recommendations.

You will work closely with technicians, prepare estimates, explain repairs and timelines, and help grow sales while maintaining high customer satisfaction. This is an in-person role with competitive pay and benefits.