Automotive Service Advisor - Flexible Schedule & Growth

Fast Tire Auto Repair; Pompano Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Signing bonus

Training & development

Career Advancement Opportunities

Flexible Scheduling

Opportunities for Performance Bonuses

Professional and Team-Oriented Work En

Job summary

Fast Tire Auto Repair in Pompano Beach, FL is seeking an experienced Automotive Service Advisor to join our busy shop. You will greet customers, listen to concerns, prepare repair estimates, explain repairs, obtain approvals, and keep customers updated throughout the process.

The ideal candidate combines professional appearance with strong sales and communication skills, a solid automotive knowledge base, and the ability to collaborate with technicians to move vehicles efficiently and drive

Qualifications

• Previous automotive Service Advisor experience preferred
• Automotive repair shop experience strongly preferred
• Strong understanding of automotive repairs and maintenance
• Excellent customer service and communication skills
• Strong sales and closing ability
• Ability to explain mechanical repairs clearly to customers
• Professional appearance and attitude
• Strong organizational and multitasking skills
• Comfortable working in a fast-paced repair shop
• Basic computer skills
• Experience with automotive shop management software is a plus
• Valid driver's license
• High school diploma or GED preferred

Responsibilities

• Greet customers professionally and provide excellent customer service
• Listen to customer concerns and accurately document vehicle problems
• Create and manage repair orders
• Prepare repair estimates for parts and labor
• Explain recommended repairs and maintenance to customers in an easy-to-understand manner
• Obtain customer authorization before repairs are performed
• Communicate with technicians regarding vehicle diagnosis and repair status
• Keep customers updated throughout the repair process
• Recommend necessary maintenance and repairs based on technician inspections
• Schedule customer appointments and manage the daily repair schedule
• Follow up with customers regarding estimates, declined repairs, and completed services
• Order or coordinate parts when necessary
• Review completed repair orders before customer pickup
• Process customer payments and invoices
• Maintain accurate customer and vehicle records
• Handle customer questions and concerns professionally
• Help maintain a clean, organized, and professional front office
• Build long-term customer relationships and encourage repeat business
• Help the shop meet daily and monthly sales goals
• Provide excellent customer service from vehicle drop-off through final delivery

Skills

Customer service

Communication

Sales ability

Organizational skills

Multitasking

Professional appearance

Education

High school diploma or GED

Valid driver’s license

Tools

AutoLeap

Tekmetric

Shop-Ware

Mitchell 1

Identifix

Alldata

Job description

Fast Tire Auto Repair in Pompano Beach, FL is seeking an experienced Automotive Service Advisor to join our busy shop. You will greet customers, listen to concerns, prepare repair estimates, explain repairs, obtain approvals, and keep customers updated throughout the process.

The ideal candidate combines professional appearance with strong sales and communication skills, a solid automotive knowledge base, and the ability to collaborate with technicians to move vehicles efficiently and drive