Service Advisor | Growth, Training & Performance Pay

jsnautorepair.com; Florida; Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Résumé du poste

jsnautorepair.com is seeking an experienced Service Advisor in Florida to provide exceptional customer service, document vehicle issues, and clearly explain maintenance needs. You will present estimates and work with technicians to ensure timely, accurate repairs, while driving customer satisfaction.

The ideal candidate has strong communication, organizational skills, and is proficient with shop management software. A valid driver’s license is required; ASE certifications are a plus.

Qualifications

• Experience as automotive Service Advisor preferred.
• Strong customer service and communication skills.
• Ability to explain automotive repairs clearly to customers.
• Strong organizational and time-management skills.
• Comfortable using computers and shop management software.

Responsabilités

• Greet customers and provide a professional, friendly experience.
• Listen to customer concerns and document vehicle problems.
• Recommend maintenance and repairs based on technician findings.
• Prepare and present estimates to customers.
• Explain repairs, pricing, and timelines clearly.
• Coordinate with technicians to ensure repairs are completed accurately and efficiently.
• Maintain accurate repair orders and customer information.
• Build long‑term relationships with customers and earn their trust.

Connaissances

Customer service

Communication skills

Explain repairs clearly

Organizational skills

Time-management

Computer skills

Fast-paced environment

Professional appearance

Valid driver\'s license

ASE certifications

Outils

Shop management software

Description du poste

jsnautorepair.com is seeking an experienced Service Advisor in Florida to provide exceptional customer service, document vehicle issues, and clearly explain maintenance needs. You will present estimates and work with technicians to ensure timely, accurate repairs, while driving customer satisfaction.

The ideal candidate has strong communication, organizational skills, and is proficient with shop management software. A valid driver’s license is required; ASE certifications are a plus.