Automotive Service Advisor: Growth-Driven & Flexible Schedule

Hireology; Wheat Ridge (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan options

PTO and SICK Leave

Growth opportunities

Flexible Work Schedule

Competitive Pay

Job summary

FAH LLC is seeking a Service Advisor to greet customers, gather vehicle information, and schedule service appointments. You will report symptoms clearly, assess maintenance needs, and prepare accurate estimates for labor and parts.

Responsibilities include updating customers on progress, following up, and explaining final charges. A strong focus on customer satisfaction and teamwork is essential in a fast-paced dealership setting.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to identify customer needs quickly.
• Knowledge of automobiles and repairs helpful.
• Proven record of high customer satisfaction.
• Willingness to learn new programs and adapt to technology.

Responsibilities

• Greet customers promptly and courteously.
• Obtain customer and vehicle information for service records.
• Clearly report vehicle symptoms as described by the customer.
• Recommend maintenance based on age, mileage, and history.
• Prepare accurate labor and parts cost estimates.
• Establish follow-up times with customers.
• Monitor vehicle progress and provide updates throughout the day.
• Explain completed work and charges to customers at invoice reconciliation.

Skills

Customer service

Problem solving

Automotive knowledge

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Computer skills

Job description

FAH LLC is seeking a Service Advisor to greet customers, gather vehicle information, and schedule service appointments. You will report symptoms clearly, assess maintenance needs, and prepare accurate estimates for labor and parts.

Responsibilities include updating customers on progress, following up, and explaining final charges. A strong focus on customer satisfaction and teamwork is essential in a fast-paced dealership setting.