Automotive Service Advisor - Fast-Paced, Customer-Focused

Seminole Toyota; Sanford (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Climate Controlled Shop

Medical

Dental

Vision

Life Insurance

401k + Matching

Paid Training for Service

Paid Time Off/Holidays

Job summary

Seminole Toyota in Sanford, FL seeks an experienced Service Advisor to be the face of our service department, greeting guests, assessing vehicle needs and communicating with technicians to ensure smooth repairs. You will provide accurate estimates and manage appointments, aiming for top-tier customer satisfaction.

The ideal candidate has at least one year of service-advising experience, strong customer service and computer skills, and the ability to thrive in a fast-paced dealership environment.

Qualifications

• Experience as Service Advisor is heavily preferred; at least 1 year of experience required.
• Ability to manage a fast-paced work environment with limited supervision.
• Excellent customer service, phone, and computer skills.

Responsibilities

• Greet customers and obtain pertinent vehicle information.
• Advise customers on care and maintenance per manufacturer specs.
• Provide complete repair estimates and communicate timelines to customers and technicians.

Skills

Customer service

Communication

Phone skills

Computer skills

Job description

Seminole Toyota in Sanford, FL seeks an experienced Service Advisor to be the face of our service department, greeting guests, assessing vehicle needs and communicating with technicians to ensure smooth repairs. You will provide accurate estimates and manage appointments, aiming for top-tier customer satisfaction.

The ideal candidate has at least one year of service-advising experience, strong customer service and computer skills, and the ability to thrive in a fast-paced dealership environment.