Automotive Service Advisor — Expert Customer Care

Crain Automotive Team; Jacksonville (AR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Professional development

Collaborative environment

Performance-based incentives

Job summary

Crain Automotive Team in Jacksonville, AR is seeking a customer-focused Service Advisor to join our team. You will greet customers, understand service needs, explain maintenance options, schedule appointments and coordinate with technicians for timely service.

We offer a competitive salary with performance-based incentives, opportunities for professional development, and a supportive, collaborative work environment.

Qualifications

• Experience in automotive service advising is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Interact with customers to understand their service needs.
• Provide expert advice on vehicle maintenance and repair options.
• Schedule service appointments and manage customer inquiries.
• Collaborate with technicians to ensure timely and efficient service delivery.
• Maintain accurate records and follow up with customers on completed services.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Job description

Crain Automotive Team in Jacksonville, AR is seeking a customer-focused Service Advisor to join our team. You will greet customers, understand service needs, explain maintenance options, schedule appointments and coordinate with technicians for timely service.

We offer a competitive salary with performance-based incentives, opportunities for professional development, and a supportive, collaborative work environment.