Automotive Service Advisor: Elevate Customer Experience

AutoNation; Tucson (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation and 401(k) matching

Health, dental, and vision benefits

Discount programs for services and vehicles

Access to exclusive deals and offers

Job summary

A major automotive retailer in Tucson is seeking a Service Advisor to enhance customer experiences and drive loyalty. The role involves effective communication with customers about vehicle needs and service options. Ideal candidates will have strong customer service skills and a high school diploma. This position offers competitive compensation, benefits, and opportunities for growth in the automotive industry.

Qualifications

• Exceptional customer service ability.
• Strong communication and interpersonal skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.

Responsibilities

• Set appointments and prepare for customer arrivals.
• Meet sales goals and customer satisfaction targets.
• Communicate effectively with technicians and customers.
• Follow up on customer satisfaction after service.

Skills

Customer experience

Communication skills

Sales ability

Organizational skills

Technical aptitude

Education

High school diploma or equivalent

Job description

A major automotive retailer in Tucson is seeking a Service Advisor to enhance customer experiences and drive loyalty. The role involves effective communication with customers about vehicle needs and service options. Ideal candidates will have strong customer service skills and a high school diploma. This position offers competitive compensation, benefits, and opportunities for growth in the automotive industry.