Automotive Service Advisor — Elevate Customer Experience

Group 1 Automotive, Inc.; Tulsa (OK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional training & advancement

Job summary

Group 1 Automotive in Tulsa, OK is seeking an Automotive Service Advisor for BMW of Tulsa to guide customers through service experiences, estimate costs and coordinate with technicians. You will schedule appointments, prepare repair orders, and ensure timely updates.

The ideal candidate has strong customer service skills, a clean driving record, and the ability to pass background checks and drug screening. We offer comprehensive benefits, competitive pay based on experience, and opportunities

Qualifications

• Previous experience as an automotive technician/mechanic
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record
• Excellent customer service skills
• Professional appearance and work ethic
• Must pass background check, MVR, and drug screening

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Job description

Group 1 Automotive in Tulsa, OK is seeking an Automotive Service Advisor for BMW of Tulsa to guide customers through service experiences, estimate costs and coordinate with technicians. You will schedule appointments, prepare repair orders, and ensure timely updates.

The ideal candidate has strong customer service skills, a clean driving record, and the ability to pass background checks and drug screening. We offer comprehensive benefits, competitive pay based on experience, and opportunities