Automotive Service Advisor Elevate Customer Experience

O'Meara Ford; Northglenn (CO); On-site; USD 65,000 - 150,000; Full time

Benefits offered by this job

401K

Health, Dental Vision

Supplemental Insurance

FSA

Sick time accrues immediately

PTO after one year

Employee Pricing on vehicles

Discount on parts

Opportunity for growth

Job summary

O'Meara Ford is seeking a skilled Service Advisor to join our team. The ideal candidate will have a background in automotive service advising and exceptional customer service skills.

Responsibilities include assessing customer vehicle needs, overseeing technicians, and ensuring high-quality service. This position offers a competitive pay range between $65,000 and $150,000+, along with excellent benefits including health insurance and 401K.

Qualifications

• Accredited training in service advisor skills and quality control.
• Valid driver’s license and clean driving record required.
• Ability to read, write, and speak English fluently.

Responsibilities

• Meet with customers to determine their service needs.
• Increase customer satisfaction through building relations.
• Monitor vehicle progress and update customers frequently.
• Oversee technicians' time management and job completion.
• Participate in the development of standard operating procedures.

Skills

Automotive service advisor experience

Customer satisfaction

Multitasking skills

Proficient use of computers

Education

High school diploma or equivalent

Job description

O'Meara Ford is seeking a skilled Service Advisor to join our team. The ideal candidate will have a background in automotive service advising and exceptional customer service skills.

Responsibilities include assessing customer vehicle needs, overseeing technicians, and ensuring high-quality service. This position offers a competitive pay range between $65,000 and $150,000+, along with excellent benefits including health insurance and 401K.