Automotive Service Advisor: Elevate Customer Care & Repairs

South Dayton Toyota; Miamisburg (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid time off

401k retirement plans

Medical insurance

Generous employee discounts

Job summary

A local automotive service provider in Miamisburg is looking for a Service Advisor to engage with customers, address vehicle concerns, and create work orders. The ideal candidate will have over 3 years of experience and a strong understanding of automotive maintenance. Responsibilities include maintaining customer satisfaction scores, communicating effectively with customers and technicians, and selling service recommendations. Join us for a fulfilling career where exceptional customer care is our mission.

Qualifications

• 3+ years of Service (Writer) experience preferred.
• Competent level of computer literacy.
• Maintain energetic, positive attitude.

Responsibilities

• Maintain Customer Satisfaction Scores at or above district goal.
• Receive customers and their automobiles effectively.
• Constant communication with service technicians.
• Call customers with diagnostic results.
• Sell recommendations from technicians.

Skills

Customer satisfaction

Communication

Time management

Automotive knowledge

Education

High school diploma/GED

Job description

A local automotive service provider in Miamisburg is looking for a Service Advisor to engage with customers, address vehicle concerns, and create work orders. The ideal candidate will have over 3 years of experience and a strong understanding of automotive maintenance. Responsibilities include maintaining customer satisfaction scores, communicating effectively with customers and technicians, and selling service recommendations. Join us for a fulfilling career where exceptional customer care is our mission.