Automotive Service Advisor - Customer Care & Repairs

Bosselman Enterprises; Hubbard Township (OH); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Paid vacation

401K and matching contributions

Health, dental and vision insurance

Short and long term disability insurance

Life insurance

Clearly defined path for growth

On-demand pay with PayActiv

Job summary

Bosselman Enterprises in Hubbard Township, Ohio is seeking a Service Advisor responsible for facilitating communication with customers regarding their vehicle repair needs. The Service Advisor greets customers, coordinates the service center's scheduling, and provides updates on repairs.

Candidates should have customer service experience, a valid driver’s license, and excellent communication skills. The role offers a pay range of $16.00 - $25.00 per hour, depending on qualifications and experience, along with numerous benefits.

Qualifications

• Valid Driver’s license and insurable to drive.
• Able to maintain working knowledge of parts inventory.
• Ability to read, write, and perform math skills.
• Must be flexible with the ability to adapt to change.
• Demonstrates excellent communication skills.

Responsibilities

• Greets customers promptly and provides friendly competent customer service.
• Coordinates the service center’s scheduling and workflow.
• Creates estimates and work orders, processes payments.
• Communicates needed repairs to customers and technicians.
• Maintains a complete understanding of the Boss Shop Warranty process.

Skills

Customer service skills

Communication skills

Flexibility

Positive attitude

Education

Retail or guest service experience preferred

Job description

Bosselman Enterprises in Hubbard Township, Ohio is seeking a Service Advisor responsible for facilitating communication with customers regarding their vehicle repair needs. The Service Advisor greets customers, coordinates the service center's scheduling, and provides updates on repairs.

Candidates should have customer service experience, a valid driver’s license, and excellent communication skills. The role offers a pay range of $16.00 - $25.00 per hour, depending on qualifications and experience, along with numerous benefits.