Automotive Service Advisor: Customer Care & Diagnostics

Performancekingshonda; Miamisburg (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid time off

401k retirement plans with generous company match

Medical insurance

Dental care

Vision coverage

Life insurance

Job summary

A prominent automotive service provider is seeking a skilled Service Advisor in Miamisburg, OH, to engage with customers, address vehicle concerns, and streamline repair processes. The ideal candidate has over 3 years of service experience, strong communication skills, and a positive attitude. This role offers competitive compensation of $50,000 to $75,000 annually, plus various benefits such as paid time off and health insurance. Join us in delivering exceptional customer satisfaction every day!

Qualifications

• 3+ years of Service Writer experience preferred.
• Competent level of computer literacy.
• General understanding of automotive maintenance.

Responsibilities

• Maintain Customer Satisfaction Scores at or above the district goal.
• Receive customers and their automobiles promptly.
• Communicate with service technicians for updates.
• Call customers with diagnostic results.
• Sell technician recommendations to customers.
• Review closed repair orders with customers.

Skills

Customer communication

Time management

Computer literacy

Automotive maintenance knowledge

Positive attitude

Education

High school diploma/GED

Job description

A prominent automotive service provider is seeking a skilled Service Advisor in Miamisburg, OH, to engage with customers, address vehicle concerns, and streamline repair processes. The ideal candidate has over 3 years of service experience, strong communication skills, and a positive attitude. This role offers competitive compensation of $50,000 to $75,000 annually, plus various benefits such as paid time off and health insurance. Join us in delivering exceptional customer satisfaction every day!