Automotive Service Advisor - Elevate Customer Care
EL PASO AUTO ACQUISITIONS INC
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
EL PASO AUTO ACQUISITIONS INC. is seeking an experienced Service Advisor to join our automotive dealership in El Paso, TX.
You will greet customers, interpret their service needs, and coordinate with technicians to provide accurate repair guidance and delivery timelines. The ideal candidate has at least one year of dealership experience, a valid driver's license, and a track record of exceptional customer service.
Qualifications
- One year dealership Service Advisor experience preferred.
- Proven record of achieving exceptional customer satisfaction.
- Must have a valid driver's license and be in good standing.
- Must exhibit personal and professional integrity.
- Reynolds and Reynolds experience preferred.
Responsibilities
- Greets and consults with customers to interpret their needs and arrange for appropriate service.
- Serves as the primary point of contact for all automotive service and repair matters.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Sells additional needed services.
- Sets and manages the expectations for service delivery for both the customers and mechanics.
- Continuously updates customers on repair needs and completion times.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Performs other duties as assigned.
Skills
Tools
Job description
EL PASO AUTO ACQUISITIONS INC. is seeking an experienced Service Advisor to join our automotive dealership in El Paso, TX.
You will greet customers, interpret their service needs, and coordinate with technicians to provide accurate repair guidance and delivery timelines. The ideal candidate has at least one year of dealership experience, a valid driver's license, and a track record of exceptional customer service.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
