Automotive Service Advisor — Customer Experience Pro

Group 1 Automotive; El Paso (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay Plan

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Employee Stock Purchase Plan

Job summary

Group 1 Automotive is seeking Automotive Service Advisors in El Paso, Texas. As a Service Advisor, you'll be the primary contact between customers and service departments, responsible for providing exceptional customer experiences and service recommendations.

Join a respected automotive retailer with locations including Audi El Paso and BMW of El Paso. We offer competitive pay, medical and dental insurance, and a supportive work environment. We're looking for motivated individuals with strong communication skills and a desire to succeed.

Qualifications

• Previous Automotive Service Advisor experience required.
• Previous dealership experience is strongly preferred.
• Excellent customer service, communication, and relationship-building skills.

Responsibilities

• Greet customers promptly and professionally for service.
• Listen to customer concerns and document service needs.
• Recommend maintenance and repair services effectively.

Skills

Customer service skills

Communication

Relationship-building

Sales aptitude

Education

High School Diploma or equivalent

Job description

Group 1 Automotive is seeking Automotive Service Advisors in El Paso, Texas. As a Service Advisor, you'll be the primary contact between customers and service departments, responsible for providing exceptional customer experiences and service recommendations.

Join a respected automotive retailer with locations including Audi El Paso and BMW of El Paso. We offer competitive pay, medical and dental insurance, and a supportive work environment. We're looking for motivated individuals with strong communication skills and a desire to succeed.