Automotive Service Advisor — Elevate Customer Experience

Group 1 Automotive; Cedar Park (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay Plan

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Job summary

Group 1 Automotive, located in Cedar Park, Texas, is seeking motivated Automotive Service Advisors to join their dedicated team. This role is vital as you will be the primary point of contact for customers, ensuring they receive exceptional service and guidance in maintaining their vehicles.

The ideal candidate has prior experience in automotive service and is committed to delivering a high level of customer satisfaction, building relationships along the way. A competitive pay plan along with various benefits like medical insurance and a 401(k) is offered.

Qualifications

• Previous Automotive Service Advisor experience required.
• Excellent customer service, communication, and relationship-building skills.
• Ability to multitask and perform in a fast-paced environment.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document service needs.
• Recommend maintenance and repair services based on guidelines.

Skills

Customer service excellence

Relationship building

Strong sales aptitude

Multitasking skills

Education

High School Diploma or equivalent

Job description

Group 1 Automotive, located in Cedar Park, Texas, is seeking motivated Automotive Service Advisors to join their dedicated team. This role is vital as you will be the primary point of contact for customers, ensuring they receive exceptional service and guidance in maintaining their vehicles.

The ideal candidate has prior experience in automotive service and is committed to delivering a high level of customer satisfaction, building relationships along the way. A competitive pay plan along with various benefits like medical insurance and a 401(k) is offered.