Automotive Service Advisor — Elevate Customer Car Care

Hyundaicareers; Leesburg (VA); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Safford Brown Hyundai Leesburg is seeking a customer-focused Service Advisor to join our growing team. You will be the main point of contact for customers, coordinating vehicle maintenance and repairs while ensuring clarity between customers and our service staff.

Ideal candidates have 1–3 years of experience in automotive service, strong communication skills, and a commitment to excellent customer service. This is an on-site, Full Time position with growth opportunities within the dealership.

Qualifications

• High school education required.
• 1–3 years of experience preferred.
• Dealership service advisor experience desirable.

Responsibilities

• Initiate automotive services and repairs by identifying problems and requests.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Serve as liaison between customer and technician to ensure needs are understood.
• Communicate recommended services clearly to customers.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

High School

Job description

Safford Brown Hyundai Leesburg is seeking a customer-focused Service Advisor to join our growing team. You will be the main point of contact for customers, coordinating vehicle maintenance and repairs while ensuring clarity between customers and our service staff.

Ideal candidates have 1–3 years of experience in automotive service, strong communication skills, and a commitment to excellent customer service. This is an on-site, Full Time position with growth opportunities within the dealership.