Automotive Service Advisor — Customer Liaison & Repairs

Hyundai Motor America; Thousand Oaks (CA); Hybrid; USD 52,000 - 74,000; Full time

Job summary

Hyundai Motor America is seeking an Automotive Service Advisor at our Thousand Oaks dealership to initiate automotive services and repairs, verify warranty coverage, and write repair orders. You will act as the liaison between customers and technicians, ensuring clear understanding of required services and customer expectations.

The ideal candidate has a High School diploma and 1–3 years of automotive service experience, with strong communication skills and dependable attitude.

Qualifications

• High School diploma required.
• 1–3 years automotive service experience.
• Strong communication and customer service skills.

Responsibilities

• Initiate services and repairs by assessing vehicle performance problems and service requests.
• Verify warranty and service contract coverage; develop estimates; write repair orders.
• Serve as the communicator and liaison between the customer and technician to ensure understanding of needed services and repairs.

Skills

Strong communication skills

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

We are a fast-paced Hyundai dealership that is part of California auto group. We have had incredible growth year after year and are ready to expand. Our goal is to deliver incredible customer service while building a strong team of motivated professionals.

We are looking for an Automotive Service Advisor to add to our team as we continue to aggressively grow. Hyundai experience is preferred but those with similar experience are encouraged to apply. You must have strong communication skills and be dependable and coachable.

Employment Position: Full Time

Salary is not negotiable.

Related Jobs

A bumper to bumper, master certified technician capable of diagnosing and repairing any system of theautomobile without supervision. In most cases, are leaders in the shop and chosen to support the developmentof other technicians when needed. At times, may be called upon to interface with customers in variouscapacities.