Automotive Service Advisor — Customer Experience & Growth

Hireology; Manhattan (KS); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Career development opportunities

Job summary

Manhattan Hyundai is seeking a Service Advisor in Manhattan, KS to deliver exceptional customer service and support for vehicle service needs. You will assist customers with inquiries, coordinate appointments, and ensure timely service delivery.

The role requires strong communication, multitasking, and knowledge of service processes. Competitive salary and benefits are offered, with opportunities for career development in a busy dealership environment.

Qualifications

• Prior customer service experience in automotive or related industry preferred.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of vehicle maintenance or service processes a plus.

Responsibilities

• Provide excellent customer service in person, over the phone, and via email.
• Coordinate vehicle service appointments with the service department.
• Advise customers on recommended services based on inspections and guidelines.
• Prepare service estimates and invoices, explain details, and process payments.
• Maintain customer records and follow up on satisfaction.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Job description

Manhattan Hyundai is seeking a Service Advisor in Manhattan, KS to deliver exceptional customer service and support for vehicle service needs. You will assist customers with inquiries, coordinate appointments, and ensure timely service delivery.

The role requires strong communication, multitasking, and knowledge of service processes. Competitive salary and benefits are offered, with opportunities for career development in a busy dealership environment.