Automotive Service Advisor — Drive Sales & Trust

gobravvo; Pasadena (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Employee discounts

Training opportunities

Job summary

Gobravvo in Pasadena seeks an Automotive Service Advisor to bridge customers and technicians, driving sales while delivering a transparent, high-quality service experience from appointment to vehicle delivery. You will coordinate with the shop team to ensure timely updates and accurate communication, while maintaining a focus on customer satisfaction.

The role emphasizes consultative selling, multi-tasking in a busy environment, and opportunities for career growth within a performance-driven

Qualifications

• Proven track record in sales, retail, or hospitality environments.
• Strong consultative selling and communication skills.
• Ability to manage multiple customers and priorities.
• Data-driven approach to performance improvement.
• Team-oriented mindset to support shop success.

Responsibilities

• Build trusted relationships with customers.
• Identify and recommend services and repairs.
• Convert recommendations into approved work orders.
• Manage the full customer journey, from appointment to delivery.
• Collaborate with technicians and shop leadership for efficient service.
• Oversee multiple repair orders in a fast-paced environment.
• Use shop management systems for organization and communication.
• Meet or exceed sales and revenue targets.

Skills

Consultative selling

Customer service

Sales targets

Communication

High-volume environment

Job description

Gobravvo in Pasadena seeks an Automotive Service Advisor to bridge customers and technicians, driving sales while delivering a transparent, high-quality service experience from appointment to vehicle delivery. You will coordinate with the shop team to ensure timely updates and accurate communication, while maintaining a focus on customer satisfaction.

The role emphasizes consultative selling, multi-tasking in a busy environment, and opportunities for career growth within a performance-driven