Automotive Service Advisor: Customer & Warranty Expert

Oxnard Mazda; Oxnard (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Oxnard Mazda in Oxnard, California is seeking an automotive service advisor to provide excellent customer service and facilitate vehicle service appointments. Candidates should have a strong understanding of automotive technology, with responsibilities including managing repair schedules and verifying warranty protections.

The ideal applicant has a valid driver’s license, communication skills, and experience in a service department. Compensation ranges from $60,000 to $100,000 yearly for this full-time position.

Qualifications

• Possess a valid, state-issued driver’s license and acceptable driving record.
• Previous experience working as a service technician or in a service department is a plus.
• Exemplary communication, organizational, and interpersonal skills are necessary.

Responsibilities

• Appropriately file automotive documents including maintenance records and invoices.
• Oversee the schedule for service department technicians’ repairs.
• Verify warranty protections and review service contract coverage.

Skills

Customer service

Problem-solving

Communication skills

Organizational skills

Interpersonal skills

Microsoft Office

General computer skills

Education

High school diploma or GED

Tools

DealerTrack

xTime

Job description

Oxnard Mazda in Oxnard, California is seeking an automotive service advisor to provide excellent customer service and facilitate vehicle service appointments. Candidates should have a strong understanding of automotive technology, with responsibilities including managing repair schedules and verifying warranty protections.

The ideal applicant has a valid driver’s license, communication skills, and experience in a service department. Compensation ranges from $60,000 to $100,000 yearly for this full-time position.