Automotive Service Advisor

Oxnard Mazda; Oxnard (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Oxnard Mazda in Oxnard, California is seeking an automotive service advisor to provide excellent customer service and facilitate vehicle service appointments. Candidates should have a strong understanding of automotive technology, with responsibilities including managing repair schedules and verifying warranty protections.

The ideal applicant has a valid driver’s license, communication skills, and experience in a service department. Compensation ranges from $60,000 to $100,000 yearly for this full-time position.

Qualifications

• Possess a valid, state-issued driver’s license and acceptable driving record.
• Previous experience working as a service technician or in a service department is a plus.
• Exemplary communication, organizational, and interpersonal skills are necessary.

Responsibilities

• Appropriately file automotive documents including maintenance records and invoices.
• Oversee the schedule for service department technicians’ repairs.
• Verify warranty protections and review service contract coverage.

Skills

Customer service

Problem-solving

Communication skills

Organizational skills

Interpersonal skills

Microsoft Office

General computer skills

Education

High school diploma or GED

Tools

DealerTrack

xTime

Job description

Are you a car fanatic with specialized knowledge in automotive technology and service work? We’re looking for a problem‑solving automotive service advisor to join our busy car dealership! Our ideal candidate has great customer service skills and can tackle everything from fielding customer concerns and scheduling appointments for our service department to make accurate calls about vehicle warranty protections. If you thrive in a multifaceted work environment that has no shortage of foot traffic, apply today!

Responsibilities

• Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
• Oversee the schedule for service department technicians’ repairs
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
• Work with the dealership auto service porter to ensure vehicles are ready for customer pick‑up

Qualifications

• Possess a valid, state‑issued driver’s license and acceptable driving record
• Previous experience working as a service technician or in a service department a plus
• Have a high school diploma or GED equivalent
• Stellar communication, organizational, and interpersonal skills are needed
• Exemplary Microsoft Office program and general computer skills are mandatory
• DealerTrack and xTime experience recommended

Compensation

$60,000 - $100,000 yearly