Automotive Service Advisor — Customer-Focused & Tech-Savvy

Chevrolet of Wayzata; Wayzata (MN); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid vacation and sick time

Discounts on vehicles and services

Ongoing training

Job summary

Chevrolet of Wayzata is seeking a Service Advisor who will liaise with customers and technicians to present repair recommendations and keep customers informed throughout the service process.

Candidates should deliver exceptional service, write repair orders with clear cost/time estimates, and collaborate with technicians to ensure timely completion. Prior experience is a plus; training is provided.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and utilize technology.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check and drug screen.
• 18+ years of age or older to comply with company driving policy.

Responsibilities

• Work with customers to identify vehicle maintenance needs.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated.
• Communicate frequently with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting-edge Fixed Operations technology.
• Other duties as assigned by management.

Skills

Customer service

Tech savvy

Automotive knowledge

Job description

Chevrolet of Wayzata is seeking a Service Advisor who will liaise with customers and technicians to present repair recommendations and keep customers informed throughout the service process.

Candidates should deliver exceptional service, write repair orders with clear cost/time estimates, and collaborate with technicians to ensure timely completion. Prior experience is a plus; training is provided.