Automotive Service Advisor | Growth & Tech-Savvy

Lexus of Wayzata; Wayzata (MN); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k

Paid Vacation and Sick Time

Discounts on products, services, and-?

Job summary

The Ed Napleton Automotive Group’s Napleton's Lexus of Wayzata seeks a Service Advisor to bridge customers and technicians by presenting vehicle repair recommendations and keeping customers informed throughout the process.

You will write repair orders with transparent cost and time estimates, and coordinate with technicians and parts to ensure timely completion. A background in service advisory is a plus but not required; strong customer service and tech aptitude are valued.

Qualifications

• Exceptional customer service skills required.
• Must be tech-savvy and able to learn new systems.
• Automotive service advisor experience is a plus but not required.

Responsibilities

• Work with customers to address vehicle maintenance needs and provide repair recommendations.
• Write repair orders with transparent cost and time estimates.
• Maintain timely communication with customers, technicians, and parts staff.

Skills

Customer service

Tech savvvy

Job description

The Ed Napleton Automotive Group’s Napleton's Lexus of Wayzata seeks a Service Advisor to bridge customers and technicians by presenting vehicle repair recommendations and keeping customers informed throughout the process.

You will write repair orders with transparent cost and time estimates, and coordinate with technicians and parts to ensure timely completion. A background in service advisory is a plus but not required; strong customer service and tech aptitude are valued.