Automotive Service Advisor – Customer-Focused, Paid Training

Automatic Data Processing, Inc.; Casper (WY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401(K) Plan with Match

Employee Discounts on Parts and  Sales

Paid Training

Paid Time Off

Holiday Pay

Yearly Tenure Bonus

Floating Holiday

Memorial Day and Labor Day weekends

Job summary

Fremont Motors in Casper, WY, is seeking a customer-focused Service Advisor to join the service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you.

You will act as the primary contact for customers, schedule service, communicate vehicle issues and pricing, and work closely with technicians to ensure timely, accurate service. A strong customer-service mindset is essential.

Qualifications

• Experience in customer service, automotive service, or sales is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for customers in the service department.
• Schedule service appointments and follow up on repair orders.
• Communicate vehicle issues, recommended services, and pricing clearly to customers.
• Work closely with technicians to ensure timely and accurate service.
• Provide exceptional customer service and resolve concerns professionally.
• Maintain accurate records of customer interactions and service transactions.

Skills

Customer service

Communication

Problem-solving

Organization

Team collaboration

Job description

Fremont Motors in Casper, WY, is seeking a customer-focused Service Advisor to join the service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you.

You will act as the primary contact for customers, schedule service, communicate vehicle issues and pricing, and work closely with technicians to ensure timely, accurate service. A strong customer-service mindset is essential.