Auto Service Advisor — Customer Champion (Paid Training)

ADP, Inc.; Cody (WY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(K) Plan plus Match- We believe in

Employee Discounts on Parts andervices

Employee Discounts on New and Used Veh

Paid Training

Paid Time Off

Holiday Pay

Yearly Tenure Bonus

Floating Holiday

Paid holidays

Job summary

Fremont Motors Cody is seeking a customer-focused Service Advisor to join our service department in Cody, WY. You will be the main point of contact for customers, scheduling service, and communicating issues and pricing while coordinating with technicians to ensure timely, accurate service.

The ideal candidate has strong customer service experience, excellent communication skills, and a positive attitude. We offer a supportive team environment, opportunities for growth, and competitive pay with

Qualifications

• Experience in customer service, automotive service, or sales preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.
• Professional and positive attitude.

Responsibilities

• Serve as the primary point of contact for customers in the service department.
• Schedule service appointments and follow up on repair orders.
• Communicate vehicle issues, recommended services, and pricing clearly to customers.
• Work closely with technicians to ensure timely and accurate service.
• Provide exceptional customer service and resolve concerns professionally.
• Maintain accurate records of customer interactions and service transactions.

Skills

Customer service

Communication

Problem solving

Organization

Multi-tasking

Automotive knowledge

Tools

Automotive knowledge

Job description

Fremont Motors Cody is seeking a customer-focused Service Advisor to join our service department in Cody, WY. You will be the main point of contact for customers, scheduling service, and communicating issues and pricing while coordinating with technicians to ensure timely, accurate service.

The ideal candidate has strong customer service experience, excellent communication skills, and a positive attitude. We offer a supportive team environment, opportunities for growth, and competitive pay with