Automotive Service Advisor: Customer‑Focused Maintenance

Hendrick Automotive Group; Flint (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental, vision, short- and long-term |

Life insurance $20,000

401(k) with employer match

Flexible Spending Accounts

Paid vacation

Paid sick time

Personal Observance Day

Employee Assistance Program

Financial wellness coaching

Vehicle, parts and service discounts

Job summary

Darrell Waltrip Buick GMC is seeking a service advisor to help customers identify and document service needs, schedule maintenance, and communicate estimates. You will work with technicians to ensure accurate diagnosis and timely service.

Ideal candidates have strong customer service skills, basic automotive knowledge, and attention to detail. The role offers a comprehensive benefits package and ongoing training within a dealer environment.

Qualifications

• High School Diploma.
• Experience in automotive or customer service industries.
• Excellent interpersonal, customer service, and organizational skills.
• Valid Driver’s License.

Responsibilities

• Identify required maintenance with customers and technicians.
• Advise customers on necessary services and repairs.
• Schedule appointments and prepare estimates.
• Enter itemized estimates and explain to customers.

Job description

Darrell Waltrip Buick GMC is seeking a service advisor to help customers identify and document service needs, schedule maintenance, and communicate estimates. You will work with technicians to ensure accurate diagnosis and timely service.

Ideal candidates have strong customer service skills, basic automotive knowledge, and attention to detail. The role offers a comprehensive benefits package and ongoing training within a dealer environment.