Automotive Service Advisor — Customer-Focused, Fast-Paced

Victory Automotive Group; Marietta (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay Based on Experience

Medical Benefits

Paid Vacation

401(k) with Company Match

Job summary

Victory Automotive Group in Marietta, Ohio, is seeking an Automotive Service Advisor to serve as the communication center for service and repair activities. Responsibilities include scheduling, managing customer expectations, and providing high-quality customer service while ensuring compliance with regulations.

The ideal candidate will have a high school diploma or GED, previous experience in a dealer-level facility, and must possess outstanding communication skills. Join a professional, drug-free workplace with medical benefits and opportunities for advancement.

Qualifications

• One year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license and clean driving record.
• Basic computer and internet skills.
• Professional appearance and strong work ethic.

Responsibilities

• Schedule service for customers for accurate diagnosis.
• Follow up on repair status to ensure timely delivery.
• Make repair recommendations and manage customer expectations.
• Ensure quality control for all completed repairs.
• Attend staff meetings and training as required.

Skills

Communication skills

Customer service

Technical knowledge

Time management

Education

High school diploma or GED

Job description

Victory Automotive Group in Marietta, Ohio, is seeking an Automotive Service Advisor to serve as the communication center for service and repair activities. Responsibilities include scheduling, managing customer expectations, and providing high-quality customer service while ensuring compliance with regulations.

The ideal candidate will have a high school diploma or GED, previous experience in a dealer-level facility, and must possess outstanding communication skills. Join a professional, drug-free workplace with medical benefits and opportunities for advancement.