Automotive Service Advisor: Customer Experience & Repairs

Group 1 Automotive; Denton (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Group 1 Automotive in Denton is looking for a Service Advisor who serves as the primary point of contact between customers and the service department, ensuring exceptional customer service and efficient repairs. Responsibilities include greeting customers, recommending services based on diagnostics, and coordinating with technicians.

The ideal candidate should have automotive service experience and strong interpersonal skills. A high school diploma and a valid driver’s license are mandatory. Join a dynamic team dedicated to customer satisfaction!

Qualifications

• Automotive Service Advisor experience required.
• Ability to multitask and work in a team environment.
• Strong desire to provide an exceptional client experience.

Responsibilities

• Greet customers promptly and professionally.
• Consult with customers to understand vehicle concerns.
• Recommend maintenance and repair services.
• Coordinate with technicians for efficient workflow.
• Provide clear explanations of recommended services.

Skills

Automotive Service Advisor Experience

Interpersonal Communication Skills

Positive & Friendly Attitude

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

CDK

Job description

Group 1 Automotive in Denton is looking for a Service Advisor who serves as the primary point of contact between customers and the service department, ensuring exceptional customer service and efficient repairs. Responsibilities include greeting customers, recommending services based on diagnostics, and coordinating with technicians.

The ideal candidate should have automotive service experience and strong interpersonal skills. A high school diploma and a valid driver’s license are mandatory. Join a dynamic team dedicated to customer satisfaction!