Automotive Service Advisor - Trusted Customer (Sat)

Group 1 Automotive, Inc.; Spring (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Professional work environment

Market-leading pay with bonuses

Job summary

Group 1 Automotive in Spring, Texas is seeking a Service Advisor to join a high-performing team. This role involves serving as the primary contact for customers, guiding them through their service experience.

The ideal candidate will have previous customer-facing sales experience and preferably automotive service experience. They will also be tasked with scheduling appointments, managing service orders, and ensuring customer satisfaction with vehicle services.

Qualifications

• Previous customer-facing sales experience is required.
• Automotive Service Advisor experience is a big plus.
• Strong desire to provide an exceptional customer experience.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Schedule and manage service appointments for customers.
• Greet customers and document service needs.
• Create detailed repair orders with estimates.
• Communicate updates to customers on repair status.

Skills

Customer-facing sales experience

Automotive Service Advisor experience

Communication skills

Interpersonal skills

Goal-oriented

Education

High School diploma or equivalent

Tools

Xtime

CDK

Job description

Group 1 Automotive in Spring, Texas is seeking a Service Advisor to join a high-performing team. This role involves serving as the primary contact for customers, guiding them through their service experience.

The ideal candidate will have previous customer-facing sales experience and preferably automotive service experience. They will also be tasked with scheduling appointments, managing service orders, and ensuring customer satisfaction with vehicle services.