Automotive Service Advisor - Customer-Driven & Efficient

Kenny Kent Chevy; Evansville (IN); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Descripción de la vacante

Kenny Kent Chevy in Evansville, Indiana, is seeking a Service Advisor to join our automotive service team. You will greet customers, assess service needs, and provide accurate estimates while coordinating with technicians to ensure timely repairs.

This full-time role offers competitive pay and benefits, with emphasis on customer service and clear communication. Experience in a dealership environment is preferred and you will manage bookings, invoicing, and service history in our systems.

Formación

• Experience in dealership or automotive service environment preferred.
• Knowledge of automotive maintenance procedures and common services.
• Strong customer service skills and ability to build rapport.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational abilities.
• Ability to multitask in a fast-paced environment.
• Proficient with computer systems for invoicing, estimating, and records.

Responsabilidades

• Greet customers and determine service needs.
• Consult with customers to determine repair and maintenance requirements.
• Provide accurate estimates for repairs and services.
• Schedule appointments and manage the service department workflow.
• Coordinate with technicians to ensure timely completion of repairs.
• Inform customers about status and additional repairs needed.
• Process payments and respond to inquiries or concerns.
• Maintain records of customer interactions and service history.

Conocimientos

Customer service

Communication

Organization

Multitasking

Herramientas

Invoicing software

Estimation systems

Record keeping software

Descripción del empleo

Kenny Kent Chevy in Evansville, Indiana, is seeking a Service Advisor to join our automotive service team. You will greet customers, assess service needs, and provide accurate estimates while coordinating with technicians to ensure timely repairs.

This full-time role offers competitive pay and benefits, with emphasis on customer service and clear communication. Experience in a dealership environment is preferred and you will manage bookings, invoicing, and service history in our systems.