Automotive Service Advisor — Customer-Centric Growth

LaFontaine CDJR Walled Lake; Walled Lake (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Referral Program

Employee Discounts

Benefits Package

401(k) with Employer Match

Paid Time Off

Holiday Pay

Job summary

LaFontaine CDJR Walled Lake is seeking an Automotive Service Advisor to join a family-oriented and community-focused team. In this role, you'll schedule service work and sell additional services while ensuring excellent customer satisfaction.

The ideal candidate should possess strong communication skills, problem-solving abilities, and a positive team spirit. LaFontaine offers a competitive compensation package, including benefits like health insurance and a 401(k) with employer match.

Qualifications

• 2 years or more experience in a similar role.
• Ability to read and comprehend instructions.
• Professional personal appearance.

Responsibilities

• Greet customers in a timely, friendly manner.
• Schedule service work and sell additional services.
• Advise on car maintenance according to specifications.
• Maintain customer satisfaction ratings.
• Follow up on repairs and customer inquiries.

Skills

Problem Solving

Documentation

Customer focused

Communication skills

Team Player

Positive Attitude

Education

High School Diploma or GED

Tools

Computers

Job description

LaFontaine CDJR Walled Lake is seeking an Automotive Service Advisor to join a family-oriented and community-focused team. In this role, you'll schedule service work and sell additional services while ensuring excellent customer satisfaction.

The ideal candidate should possess strong communication skills, problem-solving abilities, and a positive team spirit. LaFontaine offers a competitive compensation package, including benefits like health insurance and a 401(k) with employer match.