Automotive Service Advisor – Customer‑Centric Growth

Sonic Automotive, Inc.; San Rafael (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Job summary

Sonic Automotive, Inc. is seeking a dedicated Service Advisor for Lexus of Marin in San Rafael, CA. In this full-time role, you will provide exceptional customer service, coordinate between customers and technicians, and manage service operations effectively.

The ideal candidate has at least 2 years of experience in a dealership environment, excellent multitasking abilities, and a strong understanding of automotive systems. Enjoy competitive benefits and a supportive training environment.

Qualifications

• Minimum 2+ years as a Service Advisor in a high-volume dealership setting.
• Understanding of dealership operations and procedures.
• Valid Driver's License with a good driving record.

Responsibilities

• Greet and assist customers professionally.
• Document vehicle issues and communicate repairs to customers.
• Coordinate service appointments and update customers on vehicle status.

Skills

Customer Service Excellence

Time Management

Multitasking

Understanding Automotive Systems

Tools

CDK

Job description

Sonic Automotive, Inc. is seeking a dedicated Service Advisor for Lexus of Marin in San Rafael, CA. In this full-time role, you will provide exceptional customer service, coordinate between customers and technicians, and manage service operations effectively.

The ideal candidate has at least 2 years of experience in a dealership environment, excellent multitasking abilities, and a strong understanding of automotive systems. Enjoy competitive benefits and a supportive training environment.