Automotive Service Advisor — Customer-Centric Auto Care

Max Motors Dealerships; Carson City (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Max Motors Dealerships in Carson City, NV, seeks a friendly Service Advisor to join our automotive team. You will be the primary contact for customers, assess needs, and coordinate with technicians to deliver timely, high-quality service while maintaining accurate service records.

Ideal candidates have customer service experience in automotive settings, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in a customer service role, preferably automotive.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Act as the primary point of contact for customers, addressing inquiries and providing information regarding vehicle services.
• Assess customer needs and recommend appropriate services and repairs.
• Coordinate with technicians to ensure timely completion of services.
• Maintain accurate records of customer interactions and service history.
• Ensure high levels of customer satisfaction through excellent service delivery.

Skills

Customer service

Communication

Multitasking

Documentation

Tools

CRM software

Job description

Max Motors Dealerships in Carson City, NV, seeks a friendly Service Advisor to join our automotive team. You will be the primary contact for customers, assess needs, and coordinate with technicians to deliver timely, high-quality service while maintaining accurate service records.

Ideal candidates have customer service experience in automotive settings, strong communication skills, and the ability to multitask in a fast-paced environment.