Automotive Service Advisor - Customer Care & Growth

Lithia Chrysler Jeep Dodge of Billings; Billings (MT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Jeep Dodge of Billings is seeking a Service Advisor to greet customers, record vehicle check-ins, and clearly communicate service requirements. You will coordinate with technicians to ensure timely completion and deliver service that reflects our values.

Ideal candidates have 1+ years in automotive service or 2+ years in customer service or sales, a valid driver's license, and good math skills.

Qualifications

• 1+ years in an automotive service role is preferred but not required.
• 2+ years in customer service or sales.
• Mathematics – calculating service costs and counting change.
• Acceptable driving record and a valid driver's license in your state of residence.
• A team player who values collaboration and relationships.
• Commitment to integrity and professionalism.

Responsibilities

• Greeting customers and conducting initial vehicle check-ins.
• Clearly communicating service requirements and timelines to customers.
• Advising customers on necessary and recommended services.
• Coordinating with technicians to ensure timely completion of work.
• Delivering exceptional customer service reflecting our values.

Skills

Customer service

Sales experience

Team player

Communication skills

Valid driver's license

Education

High School diploma or equivalent

Job description

Lithia Chrysler Jeep Dodge of Billings is seeking a Service Advisor to greet customers, record vehicle check-ins, and clearly communicate service requirements. You will coordinate with technicians to ensure timely completion and deliver service that reflects our values.

Ideal candidates have 1+ years in automotive service or 2+ years in customer service or sales, a valid driver's license, and good math skills.