Automotive Service Advisor: $60k-$90k/yr Growth & Training

Lithia Chrysler Jeep Dodge of Billings; Billings (MT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical plan

Dental plan

Vision plan

Paid holidays

PTO

Short/Long disability

Life insurance

401(k) plan

Employee stock purchase

Lithia Learning Center

Vehicle discounts

Wellness programs

Job summary

Lithia Chrysler Jeep Dodge of Billings is seeking a Service Advisor to join our dealership team. You will initiate automotive services, verify warranty coverage, develop estimates, write repair orders, and communicate clearly with customers and technicians.

The ideal candidate has 1+ years of Service Advisor experience, a basic mechanical understanding, a valid driver's license, and a team-focused attitude.

Qualifications

• 1+ years of previous Service Advisor experience
• A team player who is focused on providing exemplary customer service.
• Basic mechanical understanding of an automobile.
• Acceptable driving record and a valid driver’s license in your state of residence.
• Veterans encouraged to apply!

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
• Verify warranty and service contract coverage.
• Develop estimates; write repair orders; maintain customer records.
• Communicate between the customer and technician ensuring the technician understands the customer’s needs and the customer understands the needed service/repairs.
• Develop estimates by costing materials, supplies, and labor; calculate customer’s payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.

Skills

Customer service

Mechanical understanding

Team player

Job description

Lithia Chrysler Jeep Dodge of Billings is seeking a Service Advisor to join our dealership team. You will initiate automotive services, verify warranty coverage, develop estimates, write repair orders, and communicate clearly with customers and technicians.

The ideal candidate has 1+ years of Service Advisor experience, a basic mechanical understanding, a valid driver's license, and a team-focused attitude.