Automotive Service Advisor - Career Growth & Benefits

Blain's Farm & Fleet (Blain Supply, Inc.); Portage (MI); Hybrid; USD 2,480,000 - 3,031,000; Full time

Benefits offered by this job

Weekend premium pay

Employee discount

401(K) with company match

Paid ASE testing and certifications

Job summary

Blain’s Farm & Fleet (Blain Supply, Inc.) is seeking a Service Advisor to perform automotive services and provide quality customer service. Training will aim for Level I technician status.

You will assist customers, use systems to manage work orders, explain invoices, and handle cashier duties. The position includes potential tire, battery, and oil change tasks with adherence to safety policies.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with purchases in a customer service and sales focused environment.
• Use computers to determine product inventory levels and product arrival dates; set up work orders and schedule service work.
• Explain work orders and invoices to customers.
• Perform Retail Cashier duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Great communication

Drug screening

Background checks

Read and speak English

18+ years old

Auto repair experience preferred

Retail experience preferred

Tools

VAST system

Job description

Blain’s Farm & Fleet (Blain Supply, Inc.) is seeking a Service Advisor to perform automotive services and provide quality customer service. Training will aim for Level I technician status.

You will assist customers, use systems to manage work orders, explain invoices, and handle cashier duties. The position includes potential tire, battery, and oil change tasks with adherence to safety policies.