Automotive Service Advisor - Growth & ASE Training

BLAIN; Goerke's Corners (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Short & Long Term Disability

Life Insurance

401(k) with company match

Paid ASE testing and certifications

Associate discount on name brands

Job summary

Blain’s Farm & Fleet is seeking a Service Advisor to perform automotive services in a timely, customer-focused environment. Training will enable you to achieve Level I status and support sales-oriented service.

You will assist customers, use the VAST system to set up work orders, explain invoices, handle payments, and perform tire, battery, and oil changes as needed while upholding safety standards.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Communication skills

English proficiency

Customer service

Team interaction

Age 18+

Job description

Blain’s Farm & Fleet is seeking a Service Advisor to perform automotive services in a timely, customer-focused environment. Training will enable you to achieve Level I status and support sales-oriented service.

You will assist customers, use the VAST system to set up work orders, explain invoices, handle payments, and perform tire, battery, and oil changes as needed while upholding safety standards.