Automotive Service Advisor - Build Trust, Drive Revenue

Stress-Free; Cupertino (CA); Presencial; USD 71.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Training and development

Resumo da vaga

Stress Free Auto Care in Cupertino, CA, seeks a Service Advisor to transform customer needs into trusted, high‑quality service experiences. You will directly engage with customers, recommend services, and confidently convert opportunities into revenue while managing everything from appointment to vehicle delivery.

The role emphasizes performance against sales goals, growth potential, and a customer-centric, transparent experience. Automotive knowledge a plus but proven sales results matter most.

Qualificações

• Proven track record meeting or exceeding sales targets.
• Experience in high-volume customer-facing environments.
• Strong consultative selling with discovery, value-building and closing skills.
• Able to manage multiple customers and repair orders with accuracy.

Responsabilidades

• Build trusted relationships by understanding needs and setting clear expectations.
• Meet or exceed individual sales and revenue goals by converting service recommendations.
• Use discovery and consultative selling to communicate technician recommendations and close sales.
• Manage the customer journey from appointment to vehicle delivery with updates.
• Coordinate with technicians and shop leadership to keep work moving smoothly.
• Maintain timely communication and support a seamless customer experience.

Conhecimentos

Proven sales performance

Consultative selling

Communication skills

Organization

Team collaboration

Ownership & accountability

Descrição da vaga

Stress Free Auto Care in Cupertino, CA, seeks a Service Advisor to transform customer needs into trusted, high‑quality service experiences. You will directly engage with customers, recommend services, and confidently convert opportunities into revenue while managing everything from appointment to vehicle delivery.

The role emphasizes performance against sales goals, growth potential, and a customer-centric, transparent experience. Automotive knowledge a plus but proven sales results matter most.