Auto Service Advisor: Drive Sales & Top-Tier Service

Stress-Free Auto Care; San Francisco (CA); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and paid holidays

Employee discounts

Training and ongoing development

Advancement opportunities

Job summary

Stress-Free Auto Care is seeking a Service Advisor in San Francisco to own the customer experience from appointment to vehicle delivery. You will understand automotive needs, recommend services, and convert opportunities into sales while managing expectations and communications.

The role emphasizes meeting sales targets in a high-volume shop, with advancement paths from Service Advisor to District Manager. A proactive, customer-first mindset and strong problem-solving skills are essential.

Qualifications

• Proven track record of meeting or exceeding sales targets in a high-volume, customer-facing environment.
• Experience in sales, retail, automotive service, or similar settings with strong customer relationships.
• Strong consultative selling skills, including discovery and closing.

Responsibilities

• Build trusted customer relationships by understanding needs and delivering high-quality service.
• Meet or exceed sales and revenue goals by identifying opportunities and converting recommendations into work.
• Use discovery and consultative selling to uncover needs and close sales.
• Manage customer journey from appointment to vehicle delivery, including updates and handoffs.
• Coordinate with technicians and leadership to keep work moving and meet commitments.
• Handle multiple customers and repair orders in a fast-paced environment while staying accurate.

Skills

Sales experience

Customer service

Consultative selling

Communication

Organization

Problem-solving

Teamwork

Tools

CRM software

Job description

Stress-Free Auto Care is seeking a Service Advisor in San Francisco to own the customer experience from appointment to vehicle delivery. You will understand automotive needs, recommend services, and convert opportunities into sales while managing expectations and communications.

The role emphasizes meeting sales targets in a high-volume shop, with advancement paths from Service Advisor to District Manager. A proactive, customer-first mindset and strong problem-solving skills are essential.