Automotive Service Advisor - $20-22/hr + Commission

Cogent Analytics; Kansas City (MO); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly incentives

Commissions

Descripción de la vacante

Lever, Inc. in Kansas City, MO is seeking a Service Advisor to manage the customer experience from vehicle check-in through delivery, while maximizing service sales opportunities.

You will translate vehicle needs into repair orders, present recommendations, obtain approvals, and keep customers informed with timely updates. You will coordinate with technicians and support offices to ensure accurate invoicing and delivery.

Formación

• Customer-facing excellence required
• Ability to identify service needs and upsell opportunities
• Proven communication skills to explain repairs clearly

Responsabilidades

• Serve as the primary point of contact for customers.
• Create accurate repair orders and service documentation.
• Present maintenance recommendations and obtain approvals.
• Coordinate with technicians regarding diagnostics and repair work.
• Maintain customer records and provide timely updates.

Conocimientos

Customer service

Sales

Communication

Relationship management

CRM software

Descripción del empleo

Lever, Inc. in Kansas City, MO is seeking a Service Advisor to manage the customer experience from vehicle check-in through delivery, while maximizing service sales opportunities.

You will translate vehicle needs into repair orders, present recommendations, obtain approvals, and keep customers informed with timely updates. You will coordinate with technicians and support offices to ensure accurate invoicing and delivery.