Automotive Service Advisor

Midas Auto Service Experts; Wheaton (IL); On-site; USD 50,000; Full time

Job summary

An established industry player is seeking an Automotive Service Advisor to enhance customer experiences and manage service operations. This role involves guiding customers on automotive services and leading a team of technicians to ensure quality and efficiency. The company is dedicated to career development and offers a supportive environment for growth. If you are passionate about automotive services and possess strong leadership and communication skills, this opportunity is perfect for you. Join a team that values excellence and innovation in the automotive industry.

Benefits

401(k) matching

Bonus based on performance

Free uniforms

Health insurance

Qualifications

• Minimum of 1 year automotive experience required.
• Strong customer service skills and good communication necessary.

Responsibilities

• Manage and direct automotive service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory and ensure cleanliness of the facility.

Skills

Customer Service

Communication Skills

Leadership Ability

Automotive Knowledge

Team Building

Education

High School Diploma

Job description

Join to apply for the Automotive Service Advisor role at Midas Auto Service Experts

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Join to apply for the Automotive Service Advisor role at Midas Auto Service Experts

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
  
  

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for an automotive service advisor to manage our customer experience and provide advice on tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• With our Service Manager you will lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
• Supervise up to five employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned
  
  

Qualifications

• A minimum of 1 years automotive experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends
• Valid driver's license
  
  

Compensation: $50,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

Required

Preferred

Job Industries

• Automotive

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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